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Shipping Policy

Thank you for shopping Vannesa Rossi. The following is our shipping policy where you can find answers to questions you have about shipping times and rates.

Domestic Shipping Policy

Please note all our prices are in USD, and you will be charged in USD.

Order processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

For any pre-order items, please reference processing and shipping timeline available in product description. These items are made to order and all details will also be emailed to you.

If your order includes one or more pre-order items, the entire order will ship together once all items are available to ship.

Shipping rates & delivery estimates

We offer $5 flat standard rate domestic shipping to the United States on all orders under $100. Free domestic shipping to the United States on all orders over $100. 

Shipment confirmation and order tracking

You will receive a shipping confirmation email once your order has shipped. The tracking number will be available as soon as package is on the way.

Customs, Duties and Taxes

Vannesa Rossi is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Vannesa Rossi is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact United States Postal Service to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Shipping costs for orders outside the U.S. are calculated at checkout.

Refunds Policy

Our Refunds Policy provides detailed information about options and procedures for returning your order.

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